Have a question for Team K9? Check out our FAQs for all the answers to your queries.

Do I need to pay for training sessions upfront?

Upfront payment is required for all training sessions. Bookings are essential for Puppy Preschool classes due to our small class sizes. Please contact us in regards to booking other training sessions.

Book a training session here.

What if I can’t make a session?

Puppy Preschool classes are non-refundable and cannot be rearranged due to the set schedule; notes will be provided if you’re unable to attend a class.
Other training sessions may be rescheduled in the event of an emergency.

What if I see no changes in behaviour at the end of a session/course?

Dog training is a long-term strategy, not a quick fix; it requires consistent work, as well as patience. Team K9 will work hard to correct your dog’s behavior as much as possible, as well as give you practical techniques to use once the training has been completed.

What if the weather is bad?

Puppy Preschool classes are held no matter the weather. If you’re unable to attend a class, notes will be provided if you’re unable to attend a class.
Other training sessions may be rescheduled in the event of bad weather.

What if my puppy is aggressive/hasn’t been socialized?

This is what Team K9 is here for! We will teach you practical techniques you need to handle behavioral issues and socialise your puppy.

What if my puppy is injured at a session because of another dog?

During the Puppy Preschool socialization training, all puppies will be under tight supervision to ensure no incidents occur.
During other training sessions, all puppies are kept separated to prevent any incidents. You will be taught the correct way to socialise your puppy.

Can you specifically tailor a training course to my dog’s needs?

Yes! Our private sessions allow us to create a training plan that’s specifically tailored to your dog.

Contact us here to discuss your specific needs.

Does my dog need to be vaccinated to attend your training courses?

Yes, to ensure a healthy and safe environment, all puppies that attend Puppy Preschool must be vaccinated; proof of first vaccination is required.

Will you teach me techniques I can use after the training sessions have finished?

Yes, during the training sessions, we’ll teach you practical techniques that you can continue using after you have completed the course. You can use these techniques on an ongoing basis to ensure that the learnt behavior from the class is maintained throughout your dog’s life.

Can I bring my children or family to attend the training?

Yes, we welcome all family members to attend as they will be a part of the dog’s life; dog training requires consistency. If there’s more than one handler for the dog, we will teach you how to train your dog so that it’ll be an easier learning environment for the dog, not a confusing one.

Children must be under supervision by their guardian at all times.